Shipping & Returns
Shipping & Return
Returns Policy (Online Sales)
Due to fluctuating market conditions all sales are final for Sports Card products and hobby gaming products.
If you have any issues or concerns with your order we will always work with you to rectify the situation. Please contact our customer service department and they will be happy to assist you!
Non-collectible products
You may return some new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We currently only ship orders to the United States.
Many items found on our website have Free Shipping anywhere inside the United States!
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Pokemon Events
Weekly Pokemon League
Sunday 1:00 pm to 5:00 pm
Standard Constructed
Sunday 2:00 pm / $10 Entry
Gym Leader Challenge
4th Sunday of every month at 2:00 pm / $10 Entry
*Standard Constructed may not fire on the 4th Sunday of each month if participants choose to play Gym Leader Challenge
See store for details regarding larger events.
Magic: the Gathering Events
Weekly Events
Casual Commander
Friday, Saturday & Sunday Open to Close / No entry fee
Standard Constructed
Friday 7:00 pm / $10 Entry
See store for details regarding special events.


Gundam Card Game
Weekly Events every Sunday at 1:00 pm starting August 10.
One Piece Card Game
- OP12 Release Event August 16 @ 1:00 pm (Maximum 16 players)
-Store Tournament August 17 @ 1:30 pm
-Store Tournament August 29 @ 7:00 pm


Disney Lorcana Events
Weekly Saturday Lorcana League
Saturday 1:00 pm to 5:00 pm. No entry fee required. Simply show up, check in with our event staff and enjoy casual Lorcana with our awesome community.
Events
Paid entry sealed, pack rush, constructed & special events such as the popular Store Championship event are also held at Empire Game Center. See store for details.
Warhammer
We now have a limited amount of war gaming tables in store!
Tables are free to use for our Warhammer customers and are first come, first served.
Open play every Friday & Saturday from open to close.
We will expand our play space if we see enough activity at the tables.


Flesh and Blood Events
Our schedule is found at the link below:
FAB Event Locator
Yu-Gi-Oh! Events
We no longer carry Yu-Gi-Oh! trading cards and we no longer run organized play events.
