Shipping & Return

Returns Policy (Online Sales)

Due to fluctuating market conditions all sales are final for Sports Card products and hobby gaming products. 
If you have any issues or concerns with your order we will always work with you to rectify the situation. Please contact our customer service department and they will be happy to assist you!

Board Games and non-collectible products
You may return some new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

We currently only ship orders to the United States.
Many items found on our website have Free Shipping anywhere inside the United States!

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Disney Lorcana Events

Weekly Saturday Lorcana League
Saturday 1:00 pm to 5:00 pm

Special Events
Coming Soon!

Product Release Schedule
Set 4 - May 17, 2024
Set 5 - August 9, 2024
Set 6 - November 15, 2024

Shop Lorcana TCG Products (More items available in our retail store!)

Yu-Gi-Oh! Events

Weekly Yu-Gi-Oh! Locals
Sunday 1:00 pm

Special Events

Product Release Schedule
Legacy of Destruction Core Booster - April 24, 2024 (OTS)/April 26
Battles of Legend: Terminal Revenge - June 19, 2024 (OTS)/June 21
The Infinite Forbidden Core Booster - July 17, 2024 (OTS)/July 19

Shop Yu-Gi-Oh! TCG Products (More items available in our retail store!)

Magic: the Gathering Events

Weekly Events
Casual Commander - Friday Open to Close

Special Events
Outlaws of Thunder Juction PreRelease:
Friday April 12 @ 7:00 pm
Saturday April 13 @ Noon & 4:00 pm
Sunday April 14 @ Noon & 4:00 pm
*Doors open at 11:30 am Saturday/Sunday
**PreRelease Entry: $30.00

Outlaws of Thunder Junction 2-Headed Giant
Friday April 19 @ 7:00 pm ($60.00/Team)

Product Release Schedule
Secret Lair: Lil'est Planeswalkers - March 22
Outlaws of Thunder Junction - April 12 (PreRelease/Retail April 19)

Shop Magic Products (More items available in our retail store!)

Star Wars Unlimited Events

Stop by the store to try out our Demo starter decks!

Weekly Events
Saturday 2:00 pm to 5:00 pm
^The first batch of constructed events will be treated as casual learn to play/get used to playing/meet the community style events with Free Entry! Players will receive a pack from the weekly organized play prize kit.

Special Events
Booster Draft - March 30 @ 1:00 pm
Twin Suns - March 30 @ 4:00 pm

Star Wars Products Available In Store Only For Now!

Pokemon Events

Weekly Pokemon League
Sunday 1:00 pm to 5:00 pm

Special Events
Coming Soon!

Product Release Schedule
Temporal Forces - March 18 (PreRelease Stores)/March 22 everywhere
*Temporal Forces will be at Empire Game Center starting March 19 (we're closed on Mondays)

Shop Pokemon TCG Products (More items available in our retail store!)

Flesh and Blood Events

Monthly Flesh and Blood Armory
Event Info Found Here